BAT & WILD (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or shop with us in-store.

1. Information We Collect

• Personal Data: Name, email address, phone number, shipping & billing address, payment information.

• Transactional Data: Order details, returns/exchanges, and purchase history.

• Technical Data: IP address, browser type, device identifiers, and browsing activity (via cookies).

• Marketing Data: Preferences, newsletter subscriptions, and feedback.

2. How We Use Your Information

• Order Fulfillment: Processing purchases, exchanges, returns, and shipping notifications.

• Customer Support: Responding to inquiries, resolving issues, and providing styling advice.

• Marketing & Promotions: Sending updates, offers, and event invitations (with your consent).

• Website Improvement: Analyzing usage to optimize our site, personalize content, and detect fraud.

3. Cookies & Tracking

• We use cookies and similar technologies to remember your preferences, enable shopping cart functionality, and collect analytics. You can manage cookie settings in your browser at any time.

4. Data Sharing & Disclosure

• Service Providers: We share data with logistics partners, payment processors, and IT service providers strictly to fulfill their services.

• Legal Compliance: We may disclose information if required by law or to protect our rights.

• No Sale of Personal Data: We do not sell or rent your personal information to third parties.

5. Data Security

• We implement industry-standard measures (SSL encryption, secure servers) to protect your information. Access is restricted to authorized personnel only.

6. Your Rights

• Access & Correction: You can review and update your personal data by contacting us.

• Deletion & Restriction: Request erasure or limit processing of your data, subject to legal requirements.

• Opt-Out: You may unsubscribe from marketing communications at any time using the link in our emails or by contacting us.

7. Data Retention

• We retain personal data for as long as necessary to fulfill the purposes outlined above, comply with legal obligations, resolve disputes, and enforce agreements.

8. Contact Us

For questions about this policy or your data rights, please contact:
📍 341 Horreia St,  Sidi Gabir, Alexandria, Egypt
📱 +20 12 2334 8012
🔗 facebook.com/BATandWILD